BaseClear may change this policy from time to time by updating this page. This policy is effective from June 14, 2018.
In this privacy statement we provide you with more information about (i) how we may collect and process your data, (ii) for what purposes we collect and process these data, and (iii) your rights with respect to the foregoing, when you use our services and website. Personal data is any data concerning an identified or identifiable natural person.
PERSONAL DATA THAT WE PROCESS
BaseClear may processes your personal data due to your use of our services. The personal data we process is mainly contact information. These are the contact details that you may provide in order to use the services of BaseClear, such as your name and/or (company)email address and other personal data that you may actively provide by, for example, by requesting our services online.
FOR WHAT PURPOSE AND ON WHAT BASIS WE PROCESS PERSONAL DATA
BaseClear may process personal data for the following purposes:
- To provide you (and/or your company) with our services
- To call or e-mail you if necessary to carry out our services
- To inform you about changes in our products and services
- To offer you the option of creating an account
- Sending you information regarding our products and services, such as our email newsletter and/or promotional reports and/or brochures via post.
BaseClear processes your personal data because you have either given your explicit consent to do so or this is necessary for (i) the performance of a contract with your company or (ii) the legitimate interest pursued by BaseClear, notably running our business and potentially collect any outstanding debts, to keep our records updated and to study how customers use our products and services in order to develop them and grow our business, except where such interests are overridden by your interests or fundamental rights and freedoms.
BaseClear does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions that are made by computer programs or systems, without involving a person (for example, an employee of BaseClear BV).
HOW LONG WE STORE PERSONAL DATA
BaseClear does not store your personal data for longer than is strictly necessary to realize the purposes for which your data are collected. We use a storage period for your contact information of 7 years after the last contact moment with BaseClear.
SHARING OF PERSONAL DATA WITH THIRD PARTIES
BaseClear will not sell personal data to third parties and will only provide this data if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that may process personal data in our assignment, we conclude a processor agreement to ensure the same level of security and confidentiality that we offer.
COOKIES, OR SIMILAR TECHNIQUES, THAT WE USE
VIEW, MODIFY OR DELETE DATA
You have the right to view, correct or delete your personal data. In addition, you have the right to request restriction of or object to the processing of your personal data by BaseClear and you have the right to data portability. You can send a request for access, correction, deletion, data transfer of your personal data or objection to the processing of your personal data to email@example.com. To ensure that the request has been made by you, we may ask you for identification. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.
HOW WE PROTECT PERSONAL DATA
BaseClear BV takes the protection of personal data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that there are indications of abuse, please contact our customer service or via firstname.lastname@example.org
HUMAN DNA SAMPLES
Our services include the analysis of human DNA. We will only process human DNA samples upon request of a client. In case such samples include personal data (for example in the related project documentation), this information is used by BaseClear for the sole reason to be able to physically perform the project as agreed with the client.
We do not store or use human sample data for internal research nor will we ever share this information with a third party unless explicitly agreed on with the client. Only authorized BaseClear personnel is able to access the samples and related project documentation. BaseClear expects that the client is fully compliant with the General Data Protection Regulation (GDPR) when sending human DNA samples to BaseClear.
We require clients not to send us any information that can directly or indirectly link the human DNA samples to natural persons. Therefore, human DNA samples provided to us, are not to be regarded as “personal data”. However, if personal data is involved, BaseClear will act as a “processor” as is meant in the GDPR legislation. The client is and will remain “controller” at all times.
In case a client requires BaseClear to take additional measures in order to protect personal data related to human DNA samples, these should be communicated in written form to BaseClear before a project is started. BaseClear holds the right to ask an additional fee for measurements that need to be taken in order to meet the (security) requirements.
QUESTIONS OR COMPLAINTS?
BaseClear welcomes and values feedback from its clients and website visitors. When a compliant is filed, BaseClear follows the Complaint Policy with the receipt, assessment and actions on the complaint(s). The purpose of the Complaint Policy is to record sufficient information on the complaint, that aids at a full and correct complaint analysis & preventative actions to the satisfaction.
2333 BE Leiden
PO Box 1336
2303 BH Leiden
Tel: +31(0)71 523 3917